Rami91's Terms and Conditions — Clear & simple language

1General Terms & Conditions

By accessing rami91.org or using this platform, you are deemed to have automatically accepted these Terms & Conditions. rami91's Terms & Conditions may be updated from time to time, so we encourage you to check this page regularly.

These Terms & Conditions are available in both English and Bengali. In the event of any ambiguity, the English version shall prevail. All rami91 services operate under an international gaming license and comply with applicable laws.

Rami91 is strictly for users aged 18 and above. By registering on rami91, you automatically confirm that you are at least 18 years old and legally permitted to participate in online gaming in your region.

2Account Register

To successfully register at rami91, you must meet the following requirements:

• Each individual may register only one account. Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• You must provide your real name, date of birth, address, and contact details accurately during registration. Providing false information may result in your account being suspended at any time.
• Keep your username and password strictly confidential. You must not allow anyone else to access your account.
• This account is for personal use only and may not be used for commercial purposes.
• When verification is requested by rami91, the required documents must be submitted within 72 hours.

To update the email address or mobile number registered to your account, please contact customer support and complete KYC verification.

3Identity Verification (KYC)

In accordance with international gaming license requirements, rami91 is obligated to verify the identity of all players (Know Your Customer or KYC). KYC verification is mandatory in the following situations:

• Before making a large withdrawal for the first time
• When the total cumulative deposits on the account exceed BDT 50,000
• If rami91's security team detects any suspicious activity
• If additional verification is required for a promotional bonus

All documents submitted for KYC verification are stored with the highest level of security and used solely for verification purposes.

4Deposit & Payment

Deposits at rami91 can be made via Mobile Banking, Nagad, Rocket, and major banks. The key deposit rules are outlined below:

• The minimum deposit amount is BDT 100. The maximum deposit limit may vary depending on the payment method.
• Deposits are normally credited to your account instantly. If a deposit fails to appear for any reason, please contact customer support within 24 hours.
• Only payment methods registered in your own name are accepted. Payments made through third parties will not be accepted.
• Rami91 does not charge any deposit fees; however, your payment provider may apply their own charges.
• Rami91 reserves the right to refuse funds from suspicious sources.

5Withdrawal Policy

Withdrawing from rami91 is simple and fast. That said, a few conditions must be met:

• The minimum withdrawal amount is BDT 500. The maximum daily withdrawal limit is BDT 200,000.
• Withdrawal requests are typically processed within 15 minutes to 4 hours.
• KYC verification must be completed before your first withdrawal.
• Withdrawals must always be made using the same payment method used for the deposit.
• Bonus balances cannot be withdrawn directly. Winnings from a bonus may only be withdrawn after the wagering requirements have been fulfilled.
• Bank transfers may take 1 to 3 business days to process.

6Bonuses & Promotions

Rami91 offers a variety of bonuses and promotions, each with its own terms that must be read carefully. General bonus policy:

• The welcome bonus is available to new members only and can be claimed once.
• A specific wagering multiplier must be met to use a bonus (typically 5x to 30x).
• Bonuses are generally valid for 7 to 30 days from the date of issue.
• If an attempt is made to claim the same bonus across multiple accounts, both accounts may be suspended.
• Cashback bonuses are generally paid weekly or monthly based on net losses.
• Rami91 reserves the right to withdraw or modify any bonus at any time.

7Betting Rules

Please follow these rules when placing Sports Betting at rami91:

• Once a bet is confirmed, it cannot be changed or cancelled unless the cash-out option is active.
• If an event is cancelled or abandoned, your stake will be refunded.
• Additional rules may apply to in-play bets placed after a match has started.
• The minimum bet amount is BDT 10. The maximum bet amount varies depending on the event and market.
• If incorrect odds are displayed due to a technical error, rami91 reserves the right to void the affected bets.
• Attempting to manipulate the betting system using multiple accounts or bots is subject to investigation and disciplinary action.

8Casino Game Terms

Please note the following when playing in rami91's Live Casino and slots section:

• All casino games are operated using certified Random Number Generators (RNG).
• Live Casino games are powered by world-class gaming providers.
• The RTP (Return to Player) rate for each game can be found in the game information section.
• If your internet connection drops, game results are saved on the server and can be viewed later.
• Progressive jackpot winnings from slots games may be subject to specific conditions before withdrawal.

9Prohibited Activities

To keep rami91's services running smoothly, the following activities are strictly prohibited:

• Creating multiple accounts under the same person's name
• Using multiple identities to manipulate the bonus system
• Using automated bots or scripts to bet or play games
• Attempting to access the system through hacking, phishing, or any other fraudulent means
• Using the platform to launder money or conceal funds from illegal sources
• Threatening, harassing, or using abusive language toward other players

10Privacy & Data

Rami91 takes the protection of your personal information very seriously. The data we collect is used exclusively for the following purposes:

• To verify your account and ensure security
• To process payments and maintain transaction history
• To meet legal obligations (AML/KYC requirements)
• For customer support and communication purposes
• To send you personalised promotions and offers (subject to your consent)

Rami91 never sells your personal information to third parties. However, information may be shared when required by law or at the request of a licensing authority. For more details, please see our Privacy Policy Read.

11Responsible Gaming

Rami91 believes gaming is a form of entertainment, not a source of income. That is why we place responsible gaming at the forefront of everything we do. The following features are available free of charge on our platform:

• Option to set daily, weekly, or monthly deposit limits
• Option to take a cooling-off break for a set period of time
• Self-exclusion — temporarily or permanently closing your account for any duration
• Session time reminders that send alerts at set intervals
• Access to a full history of your gaming activity and transactions

12Account Closure & Suspension

Rami91 reserves the right to temporarily or permanently close any account under the following circumstances:

• If any part of these Terms & Conditions is violated
• If money laundering or fraud is suspected
• If multiple accounts or bonus abuse is detected
• If you refuse to complete KYC verification or submit fraudulent documents
• Upon a legal order or directive from a licensing authority

You may request to close your account at any time. Please withdraw any available balance through the usual method before closure. After your account is closed, all data will be retained for a legally required period in accordance with applicable obligations.

13Changes to Terms & Conditions

Rami91 reserves the right to partially or fully amend these Terms & Conditions at any time. Changes will follow the process outlined below:

• For significant changes, a notice will be sent to your registered email address 7 days in advance.
• Minor amendments may take effect immediately.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• You have the right to close your account if you do not agree to the updated terms.

The date of the most recent update is always shown at the top of this page. You are encouraged to check this page regularly.

14Contact & Support

If you have any questions or need clarification about these Terms & Conditions, our customer support team is always ready to help. rami91 customer support is available 7 days a week, 24 hours a day.

For answers to more common questions, visit our FAQ Page View.